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Frequently Asked Questions

If your dog isn’t calmer, cozier, and more relaxed within 30 days, send the bed back — no questions asked.

Our promise to you: If your Zellumira Cuddle-Calm Bed™ doesn’t bring peace to your dog and comfort to your pawmily, we’ll make it right. Try it out, see the difference, and if it doesn’t help your furry best friend unwind — it’s on us.

Because dogs deserve calm. And so do you.

We aim to process orders within 24–72 hours for a speedy delivery experience. Depending on your location, your dog’s bed will be shipped and should arrive at your doorstep within 5–10 days.

Need to swap or send something back? No stress — our team’s here to make sure it’s smooth, fast, and painless. Because your dog’s calm matters.

Didn’t bring the calm you expected? Didn’t see your dog more relaxed, cozy, and at ease? We got you.

If your Zellumira Cuddle-Calm Bed™ doesn’t help your dog settle and unwind — you’re backed by our 30-Day Calm Guarantee.

If you need to return something or get a refund, check our Return and Refund Policy or email us at hello@zellumira.com.

We keep it simple, easy, and stress-free — because every dog deserves calm.

Yes!

The Cuddle-Calm Bed™ has been vet-approved for its unique ability to ease stress and provide comfort.

Its plush, hooded design mimics the neurological sensation puppies experience when snuggled with their littermates — a natural source of safety and calm.

This familiar feeling helps lower stress and cortisol levels, soothing anxious pups and providing relief from separation anxiety and restlessness.

Yes!

The Zellumira Cuddle-Calm Bed™ is designed with plush cushioning that provides extra support and comfort for dogs with arthritis or joint problems.

The soft, cozy material helps reduce pressure on sensitive joints, while the hooded design creates a sense of security and calm.

Many pet parents find it gives their dogs a more restful, pain-free sleep.

From tiny pups to giant fluffs, the Zellumira Cuddle-Calm Bed™ comes in multiple sizes to suit every tail-wagging buddy out there.

Whether you’ve got a teacup Chihuahua or a big, snuggly Golden, we’ve got you covered.

For specifics, please refer to our detailed size guide.

Keeping your Zellumira Cuddle-Calm Bed™ fresh is simple.

Here are our care instructions:

  • Use a mild, pet-safe detergent.
  • Machine wash on a gentle cycle with cold water.
  • For best results, air dry or tumble dry on low heat.
  • Avoid bleach, fabric softeners, or ironing to preserve softness.

Note: The cover is not removable — the entire bed is designed to be washed together.

Not at all.

The Cuddle-Calm Bed™ is made from breathable, pet-safe materials that balance warmth and airflow.

The hooded design creates a cozy den-like feel without trapping excess heat, so your dog stays snug in cooler weather and comfortable year-round.

Most dogs love curling up inside without any risk of overheating.

Most dogs cuddle in fast, but a little patience helps.

Place the bed where your dog already likes to sleep, add a favorite blanket or toy, and reward any curiosity with praise/treats.

Many dogs fully settle in after a day or two once it smells like home.

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